Web Marketing Link Building Case Studies

Emerging Technologies: How Direct Marketers Can Capitalize on Innovations

DMA Annual Conference — Atlanta, GA

October 18th, 2005

Panel Moderated by Stephan Spencer

Is something missing in your marketing mix? New channels are opening doors to the increasingly, tech-savvy consumer. RSS feeds and alerts, blogging, mobile communications and “mapping and monitoring” online conversations are among the newest marketing tools available.

  • Understanding these new channels
  • Leveraging them for customer retention and acquisition
  • Building rapport with bloggers, and promote your products and company in the blogosphere
  • Personalizing the content in the RSS Feed to each subscriber
  • Tracking readership and response
  • Advertising on blogs and within RSS feeds
  • Podcasting (think: on-demand Internet pirate radio)
  • Distribution channels (RSS search engines, directories, Web-based aggregators, RSS news reader software)
  • Not just for bloggers and news sites — e-tailers embrace RSS as a channel

Moderators:
Stephan Spencer, Founder & President, Netconcepts
Marc Tramonte, Director of Integrated Marketing, Microsoft Corporation

Panelists:
Royal Farros, Chairman and CEO, MessageCast
Gard Gibson, Account Group Director,VML Inc.
Mark Goldstein, CEO, Loyalty Lab Inc.
Mark Grindeland, Co-founder, m-Qube
Dana Vandenheuvel, Director of Business Development, Pheedo
Debbie Weil, President, WordBiz

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Searching for Customers Searching for You

October 7th, 2005

by Netconcepts

Originally published in Multichannel Merchant

Ann Meyer, author for Multichannel Merchant, discusses the power of natural search over paid search listings. This article goes on to mention the importance of proper keyword usage and the need for scaleable optimization techniques.

Included in this article are quotes from Netconcepts’ VP of Client Services, Jody Hartwig. Jody shares her views on natural search and the best practices needed to succeed in today’s market.

Continue reading »

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Alternative Marketing Case Study: What Happened When Etailers Dove into Blogs, Podcasting and RSS

Shop.org Annual Summit — Las Vegas, NV

September 13th, 2005

Panel Moderated by Stephan Spencer

See the results of actual trials and implementations of alternative marketing techniques used to drive online sales. Learn how online retailers eHobbies.com, Ice.com, and Steve Spangler Science have utilized alternative marketing tactics such as blogs and RSS feeds to expand their marketing reach and build customer loyalty. Panelists will share tips on executing a successful campaign, implementation costs, and how to measure the impact of these new marketing tactics. A must-attend session for retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM. Retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM must attend this session.

Moderator:
Stephan Spencer, President, Netconcepts

Speakers:
Pinny Gniwisch, EVP Marketing, Ice.com
Seth Greenberg, CEO, eHobbies
Steve Spangler, SteveSpanglerScience.com

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To Buy or Not To Buy Text Link Ads

August 31st, 2005

by Stephan Spencer

A few weeks back I blogged some advice here for business bloggers who might want to consider text link advertising as part of their blog marketing mix.

Well, there’s been a lot of controversy as of late about buying text links. Blogger Phil Ringnalder published a scathing post accusing publishing house O’Reilly of being a search engine spammer. O’Reilly’s founder, Tim O’Reilly, responded to the accusations on his own blog. Google engineer Matt Cutts posted a comment to Tim’s post admitting that Google has decreased the voting power of sites like perl.com and xml.com and downgraded the reputation of some of their outbound links. Ouch!

Matt’s (and presumably Google’s) position was loud and clear:

If you don’t want your own site to suffer the same fate as O’Reilly, you better tag your link ads with a rel=nofollow attribute so that you don’t pass any PageRank score to your advertisers.

In my mind, that doesn’t seem quite fair. Website owners and bloggers work hard to build a content-rich site with good PageRank score. Google’s black-or-white stance on this equates to a diminished earning ability for these websites by insisting webmasters cut off the flow of PageRank to their advertisers. This of course decreases the value of the link ads to those advertisers, and consequently the revenue likely to be realized from them. Granted, no savvy advertiser is going to buy a text link ad solely based on PageRank score, but PageRank does factor into the equation.

This makes me wonder what Google’s position is on BlogAds.com is, which is part banner ad, part text link ad. A good blog ad contains useful content. Why shouldn’t the blogger be allowed to “vouch for” (by not tagging the link with nofollow) the links contained within that ad if they so choose?

Most “white hat” SEOs such as Christine Churchill believe text link advertising is a legitimate practice. I agree with her.

I wonder what Google would do if all the websites across the Internet decided to take all their banner ad inventory they have and bypass the click-tracker redirect that counts all the clickthroughs. Suddenly all these new votes would start counting all over the Internet for commercial advertisers and sponsors. Wouldn’t that throw Google for a loop!

So what is the bottom line here for bloggers who are looking to advertise? It’s basically this: be discriminating in your link buying. Text link advertisements are not inherently evil. Just don’t buy ads on sites where any of the other advertisers on the site are misleading, deceptive or misrepresentative. By that, I mean things like the following:

  1. Setting the ad’s link text to some keyword-rich phrase that doesn’t accurately reflect the page that is linked to.
    e.g. An ad on SeacoastOnline.com proclaims “The North Face” but that isn’t The North Face!
  2. Linking the ad text to a landing page that is built for search engines and not for people.
    e.g. the “Discount Vacations” ad on DailyItem.com points to one of Orbitz’s many “doorway pages”.
  3. Hiding or obscuring the link so human visitors can’t see it, only search engines.
    e.g. Doing a “View Source” on the home page of PRNewswire.com reveals these hidden links:

    </noframes>
    <a href=”http://www.icrossing.com”>Search Engine Marketing</a>
    <a href=”http://sev.prnewswire.com”>Search Engine News Release Optimization</a>
    </frameset>

And it goes without saying that you should refrain from such practices yourself when you advertise.

This post is based on material taken from on my own blog across three separate posts: Link buying - ethical or unethical?, Buying links - Google’s perspective, and Buying link ads - the ethical debate rages.

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Coverage of SES San Jose: Search Engine Q&A On Links

August 10th, 2005

by Stephan Spencer

I’m a bit behind on my conference session blogging. Waaay too many parties going on; doesn’t leave much time for blogging. The Google Dance last night. Yahoo! party at Great America the night before. And tonight I’ve got another party to go to. Yesterday I spoke on RSS. I’ll post a recap on that session later.

I just attended “Search Engine Q&A On Links”, which was great. Lots of useful advice from Google and Yahoo! about linking (nobody seemed to want to ask poor Ask Jeeves any questions). It was funny how obviously diametrically opposed the engines were to the immediately prior session on “Buying and Selling Links”. It’s hard to reconcile the two different sets of advice. Matt in the hallway before this session was adamant: “Don’t buy links!”

Anyways, without any further ado, here’s the session recap:

Kaushal Kurapati from Ask Jeeves:
Be cautious of: reciprocal links and purchasing links
Avoid: link farms, cloaking pages, invisible or hidden links that trick the crawler
Become an authority on a subject
Focus on your busines and content. Rest will follow. [I say: “yeah, right…”]
Teoma uses subject specific popularity: garner respect in your industry, subject-specific text based links can be understood. (hubs and authorities model)

Tim Mayer from Yahoo!:
Here’s some important news!! Yahoo! has just launched a brand new service: Site Explorer from Yahoo! Search. Stop scraping the Yahoo site for backlink results and use Site Explorer instead. Access via an API is offered too. And you can export as a CSV file.
Yahoo has 19.2 billion web objects in its index. Over 20 billion objects, when you include the audio and video.
Plans to use community to improve search quality. Social search = within a trusted network, where someone within your network vouches for a site.
Create natural linking strategies. when things start to look unnatural, is when you’ll start getting into trouble. We look at intent (linking to plasma TVs, diamonds, and Viagra all on the same page) and extent (i.e. what looks normal. Having everything on the page as links or 200 links on the page is too much!)
Yahoo! offers a much more comprehensive sample of backlinks than Google, but not a complete set of backlinks. New system (Site Explorer) will be reasonably comprehensive, in his opinion the most comprehensive out there.
It’s unnatural to link to sitemap-1 sitemap-2 sitemap-3 sitemap-4 sitemap-5. If you are doing this, you’re headed in the wrong direction.

Matt Cutts from Google:
Good links are earned links, links that are based on editorial discretion.
Create services that really useful. e.g newsletters, an article a day, syndicate through RSS (attribute my article and give me a link). start a blog.
Matt launched his blog today: mattcutts.com
Think outside the box.
Only SEOs and librarians do backlink searches. Historically we decided to dedicate a subset of our servers to backlinks. Only a sampling of backlinks would be displayed but only for a threshold of PageRank 4 or higher pages. A suggestion was made to show backlinks for lower PageRank pages too. We liked that idea so we now show a random sampling of backlinks, including low PageRank scoring pages too. We show twice as many backlinks as shown before, but still it’s only a sampling of the backlinks.
In graph theory, a clique in every node in the graph is very unnatural. So don’t link to every single node in your network of sites; it’ll get flagged.
For dynamic sites, you’re very safe if you have fewer than 2 parameters; keep the values of those parameters to fewer than 5 digits, and don’t name a parameter “id”. Googlebot sometimes tries variations of URLs by dropping parameters, but we only do that deep level analysis on big, quality sites.
Another good approach that alltheweb came up with: spider would always go 1 dynamic page deep from a static page.
Search engines only grab 100k or 200k or 500k so be careful loading up a huge page with a lot of links.
PageRank isn’t as important as SOME people make it out to be. BUT it’s NOT like “PageRank? Oh yeah let’s shuffle that one under the rug! That was sooo 4 years ago!”
“BO” = backlink obsession
We export PageRank only once every 3 months or so.

Technorati tag: Search Engine Strategies

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Coverage of SES San Jose: Earning from Search & Contextual Ads

August 8th, 2005

by Stephan Spencer

Hello from sunny San Jose. I’m at the Search Engine Strategies conference - THE place to be if you care about search. I’m going to be blogging the sessions, so stay tuned over the next 4 days.

Here’s my first installment: a recap on the session I attended before lunch today on “Earning from Search & Contextual Ads”. Panelists were: Jason Calacanis, Co-Founder, Weblogs, Inc., Will Johnson, Yahoo! Search Marketing, Scott Meyer, President & CEO, About, Inc., Gokul Rajaram, Group Product Manager of Google AdSense, Google Inc. and Jen Slegg, Owner, JenSense.com.

Jen from JenSense.com started the panel off:
Jen started off by comparing and contrasting AdSense w/ Yahoo’s new YPN (Yahoo Publisher Network). Similarities include…
- very large pool of advertisers
- real time stats
- neither will tell you the revenue split
- can’t show both YPN and AdSense ads on the same page

Differences include…
with AdSense:
- 4 ads in smaller font
- international publishers ok
- offers additional tools & services
- more competition for higest paying
- multiple ad units per page
- “smart pricing” (CTR taken into account in pricing)

with YPN:
- 3 ads in a much larger font
- beta for US publishers
- only traditional ad units
- fewer publishers means less competition
- same ads on multiple units
- no smart pricing
- in future will be able to transfer your earnings to your advertising account

Many alternatives to AdSense and YPN:
- Kanoodle brightads: avg $0.35 earnings per click (EPC). 30,000 advertisers in network.
- Adsonar: thousands of advertisers
- Clicksor: avg $0.20 EPC. 4,000 advertisers running 20,000 campaigns. Will pull ads from other ad networks if insufficient clicks.
- Chitika: avg EPC $0.50
- Mirago: avg EPC .21p (approx $0.31 USD). you must invoice them. 12,000 advertisers
- ContextWeb: over 40,000 advertisers
bidclix: avg EPC 0.30. 11,000 advertisers
- Others include Miva Adrevenue xpress, Quigo, etc.
Rhetorical question from Jen: “When will MSN jump in?”

Optimizing tips:
- Placement: Bottom of page is bad. Good practice is to make link color the same as other links on the site. Anther good tactic is to place the ads on the left column where the nav usually is.
- Proximity:
- Ad unit selection: Try a variety of sizes and test.
- Ad unit colors & borders: Don’t use the standard ad unit colors / layout. Mix things up to prevent banner blindness. Try both complimentary and contrasting colors. Most sites find hidden borders yield highest CTR. like 2 or 3 times
- URL filters: Don’t do it as a way to get higher paying ads to appear. Only block your direct competitors or your own websites.

Testing:
- Use AdSense or YPN channels to track highest CTR & earnings pages. AdSense or YPN may perform better. Try both.
- Test on non-holiday weeks
- Try switching ad placement, ad unit sizes and colors
- Keep track of what works and what doesn’t
- Never assume that what works on one site will work on another.

(more…)

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Link Buying Basics for Business Bloggers

August 6th, 2005

by Stephan Spencer

Any search engine optimization consultant will tell you that links are the currency of the Web. They’re also the currency of the blogosphere. Without any inbound links, you’re just blogging to yourself. In Mike Grehan’s seminal piece “Filthy Linking Rich“, he explains how those rich with links just keep getting richer.

So how can new business bloggers get a jump start in the search engines? Simple: just whip out your wallet. The business of text link ad buying has matured, and it’s on the up-and-up. We’re not talking about “buying PageRank”… what we’re talking about is a totally legitimate business practice of buying text ads where you choose your hyperlinked words carefully based on keyword research and your advertisement appears on a reputable, relevant website. And of course, it links directly to your website, sans click tracking, so the ’search engine juice’ flows unhindered. If the practice weren’t legit, would you see such well-respected link-building pundits as Eric Ward on the board of the link broker Text-Link-Ads.com?

Buying links is not quite as simple as I make it out. Yes, you can use a broker and they’ll happily take your money. Caveat emptor! In order to make an informed purchase, you’ll need to evaluate the quality of the links using a number of criteria. Here’s such a list of criteria, courtesy of the ABAKUS SEO Blog:

  1. Inbound site traffic and page traffic.
  2. Inbound dot gov and dot edu links.
  3. Click though traffic you get from the page.
  4. Site in DMOZ and Yahoo directory.
  5. Age of domain and time of domain being used (longer the better).
  6. Inbound links shown to that page on Yahoo (link:http:www.domain.ext/page/).
  7. Ranking of page for the keywords it is optimized for.
  8. Relevance of theme of site and page to your site and page.
  9. Alexa ranking (lower is better).
  10. Deep link compared to home page links.
  11. Location of link.
  12. Length of allowed description text.
  13. PR of page (still matters a bit).

Personally, I’d also add to the list:

  1. Appearance of any link advertisers on the page that would attract the attention (negatively) of the search engines (e.g.: casinos, Texas Hold’em, Viagra, pharmaceuticals, insurance, Rolex, etc.)
  2. Quality of the landing pages of the existing link advertisers (if you find any are spammy-looking, turn and run!)
  3. Placement of the link. (i.e.: being relegated to the bottom of the page as footer links is not ideal)

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Leveraging the Explosive New Blogging Trend in Your Integrated Marketing Mix

Frost and Sullivan: Sales and Marketing East — Boston

July 21st, 2005

Seminar by Stephan Spencer

Blogs can be an immensely powerful marketing tool in the right hands, establishing the blogger as a widely-read, oft-quoted, trusted authority in their field of interest. Blogs can also wreck havoc on reputations (just ask Kryptonite) and careers (remember Dan Rather and “Rathergate”?). Welcome to the new, conversational Internet. It’s time to join the “blogosphere” - hopefully before your competitors do!”

  • Successful applications of blog and webfeed (RSS) technology
  • How blogs and RSS can and should fit into your marketing plan
  • Best practices to emulate, pitfalls to avoid
  • Case Studies and Examples: Lessons Learned

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How blogging has paid off

July 19th, 2005

by Stephan Spencer

I was recently interviewed by a journalist on business blogging and its benefits. He wanted to know specifically what it’s done for me to have a blog. Here’s what I told him:

  • I’ve gotten inquiries from prospects who found Netconcepts through my blog.
  • My blog helps me get speaking gigs and PR. In fact, I recently got one of my blog entries taken verbatim by a well-respected US magazine — DM News — and published as an article.
  • It builds credibility and establishes me as a thought leader in the eyes of prospects and clients. For example, one of our recent clients choose us over a competitor for online marketing services partly because of my blog.
  • It’s helped upsell existing clients on additional services, as many of them are regularly reading my blog. For example, some of our clients are going to start a blog and use us for blog design, blog consulting, etc.
  • I’ve gotten links from popular bloggers, like Robert Scoble of Microsoft. It’s much more difficult to get a mention from Scoble (or other prominent bloggers) if you’re not a blogger. Scoble’s blog, called Scobleizer, is one of the most well-linked blogs on the Internet. Some bloggers have even included me on their blogroll, like Toby Bloomberg of Diva Marketing Blog (Thanks, Toby!)
  • It’s helped me with recruiting panelists for Thoughts Leaders Summits that I organized and moderated for MarketingProfs. For example, the lineup of panelists for one of the recent summits included Internet marketing gurus: Seth Godin, Doc Searls, Robert Scoble, Steve Rubel, and Debbie Weil. My blog played a role in establishing my credibility with them and getting them to respond to my “cold call” email message.
  • Blogs are also great for SEO (search engine optimization). Links are important to the search engines, and the blogosphere is richly interlinked with bloggers linking so much to each other. Blogs are also rich in content, which search engines also like. If I blog about RSS and SEO (which I have), for example, next thing I know I’m #1 in Google for [rss and seo].
  • I’ve also built some great business relationships with other respected bloggers. They have referred business to me, shared speaking opportunities with me, etc.

I had yet another experience with that last item, just today in fact. I’m speaking at the Frost & Sullivan Sales and Marketing East conference in Boston, and a fellow blogger from a competing SEO firm who was sitting at the table I was facilitating earlier today on blogging very kindly publicly commended my blog to the rest of the group for its content and thought leadership. (Thanks Stephen!) There’s a guy who understands the benefits of coopetition (rather than competition)!

The journalist also wanted to know how my blog’s traffic had grown over time. Here are the charts I shared with him showing the growth trends in pageviews and visitors:

Pageviews:

Visitors:

A pretty respectable trend, I’d say. If you’re curious what the actual numbers are, I will give you a hint and say that the both charts measure into the tens of thousands of visitors per month. Hopefully the trend will continue.

One thing I really need to do to keep the numbers heading northward is to blog more frequently. I’m sure traffic growth will accelerate once I do. I just need to buckle down! I guess I’ll just sleep less… (sigh). You other bloggers out there know what I’m saying here, don’t you! More often than we’d like, it’s the wee hours when we’re blogging.

How might a blog pay off for you? For some general ideas, read this article of mine, on blogging, published in last month’s issue of Multichannel Merchant magazine.

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Killer Content

July 1st, 2005

by Stephan Spencer

Originally published in Unlimited

In real estate, it’s “location, location, location”. In web marketing, it’s “content, content, content”. Your web content is the single most important factor for your website’s success

Continue reading »

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